Privacy Policy

Last Updated: 20 July 2026

1. Introduction

Welcome to OnlineTravelFair.com, an independent online travel promotion platform owned and operated by DIY Business System (JM0992313-K).

OnlineTravelFair.com enables travellers, tourism businesses, tourism boards, tourism organisations, travel fair organisers, destinations, accommodations, attractions, transportation providers, event organisers, and other travel-related service providers from Malaysia and around the world to showcase their products and services, promote tourism, and connect with potential customers and business partners.

This Privacy Policy explains how OnlineTravelFair.com collects, uses, stores, discloses, and protects your personal data.

OnlineTravelFair.com is based in Malaysia and operates in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. As the Platform is accessible worldwide, users from other countries acknowledge that their personal data may be processed in Malaysia or other jurisdictions where necessary.

By accessing or using this Platform, you agree to the collection, use, storage, processing, and disclosure of your personal data as described in this Privacy Policy.

2. Personal Data We Collect

We may collect personal data including, but not limited to:

Full name
Business name
Contact number
Email address
Business address
Website address
Social media links
Business descriptions
Listing information
Promotional materials
Images, logos, and videos
Information submitted through enquiry forms, email, WhatsApp, or other communication channels
Technical information such as IP address, browser type, device information, and website usage data

You may choose not to provide certain information; however, some Platform features or services may not be available without it.

3. How We Use Your Personal Data

Your personal data may be used for the following purposes:

To process and manage listing applications.
To publish and maintain listings on the Platform.
To communicate with Visitors and Service Providers.
To respond to enquiries and provide customer support.
To improve the Platform and user experience.
To manage business relationships with Service Providers.
To send service-related notices and important updates.
To send promotional information, marketing communications, or business opportunities where permitted by law.
To comply with legal and regulatory obligations.

4. Public Listing Information

Service Providers acknowledge and agree that information submitted for publication, including but not limited to:

Business name
Contact information
Website
Social media links
Business description
Images
Videos
Promotional materials

may be published publicly on the Platform and may be viewed by users worldwide.

Only information intended for public display should be submitted for publication.

5. Disclosure of Personal Data

OnlineTravelFair.com does not sell, rent, or trade personal data.

We may disclose personal data:

Where necessary to operate and maintain the Platform.
To comply with applicable laws, regulations, court orders, or lawful requests from authorities.
To protect the rights, property, safety, or legitimate interests of OnlineTravelFair.com, its users, or the public.
Where disclosure is authorised or requested by the data owner.

6. International Data Processing

As OnlineTravelFair.com serves users from Malaysia and around the world:

Personal data may be processed or accessed by authorised personnel in different locations where necessary for the operation of the Platform.
Public listing information may be accessible worldwide.
Users acknowledge and accept that different countries may have different data protection laws.

7. Data Security

OnlineTravelFair.com implements reasonable administrative, organisational, and technical measures to safeguard personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or internet storage is completely secure.

Accordingly, while we strive to protect your personal data, we cannot guarantee absolute security.

8. Data Retention

Personal data will be retained only for as long as reasonably necessary:

To provide our services.
To maintain active listings.
To comply with legal, regulatory, accounting, or business requirements.
To resolve disputes and enforce our legal rights.

When personal data is no longer required, it will be securely deleted or anonymised where appropriate.

9. Your Rights

Subject to applicable laws, you may request to:

Access your personal data.
Correct inaccurate or incomplete personal data.
Withdraw consent where applicable.
Request the removal of personal data that is no longer required, subject to legal or contractual obligations.

Requests may be submitted using the contact details provided below.

10. Cookies

OnlineTravelFair.com may use cookies and similar technologies to:

Improve website functionality.
Remember user preferences.
Analyse website traffic and performance.
Enhance the overall user experience.

You may disable cookies through your browser settings. However, doing so may affect certain features or functionality of the Platform.

11. Third-Party Websites

This Platform may contain links to third-party websites, booking platforms, social media pages, or other external resources.

OnlineTravelFair.com is not responsible for the privacy practices, content, security, or policies of any third-party websites.

Users are encouraged to review the privacy policies of those websites separately.

12. Changes to this Privacy Policy

OnlineTravelFair.com reserves the right to amend or update this Privacy Policy at any time without prior notice.

The latest version will always be published on this page.

Your continued use of this Platform after any changes constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

OnlineTravelFair.com

Owned and operated by

DIY Business System (JM0992313-K)

Email: admin@diybusinesssystem.com

WhatsApp: +60 11-2086 9007